Many Microsoft services, including Microsoft Teams and Xbox Live, are experiencing outages for some users as of Thursday evening.
Microsoft’s Office 365 status page says there is a “DNS issue affecting multiple Microsoft 365 and Azure services.” The page also says that Microsoft has “rerouted traffic to our resilient DNS capabilities and are seeing improvement in service availability.” The company says the DNS issue has affected Microsoft Teams the most, though “other Microsoft 365 and Azure services may be affected.” The Microsoft 365 status account first acknowledged that there was an issue at 5:45PM ET.
Microsoft rerouted traffic to our resilient DNS capabilities and are seeing improvement in service availability. We are continuing to investigate the cause of the DNS issue. The next update will be provided in 60 minutes or as events warrant.
— Microsoft 365 Status (@MSFT365Status) April 1, 2021
The Xbox status page says that many services have a “major outage,” including accounts, multiplayer, and cloud gaming. Microsoft’s @XboxSupport account said “any issues you may see with Party Chat, Matchmaking or Sign-in on your Xbox consoles is [sic] currently under investigation” at 6:55PM ET. The account has also retweeted recent posts from the Outriders Twitter account about server issues.
Any issues you may see with Party Chat, Matchmaking or Sign-in on your Xbox consoles is currently under investigation. We’ll post updates here and at https://t.co/PzAdjUFMJj
— Xbox Support (@XboxSupport) April 1, 2021
Microsoft didn’t immediately reply to a request for comment.
This isn’t the only recent Microsoft services outage. Microsoft Teams, Azure, and other Microsoft 365 services went down for about four hours on March 15th.
Update April 1st, 7:09PM ET: Added new tweet from Microsoft.