GREENWOOD VILLAGE, Colo. & MUMBAI, India–(BUSINESS WIRE)–Startek (NYSE: SRT), a worldwide supplier of buyer expertise administration options, has been acknowledged by HR Asia Awards as certainly one of ‘The Greatest Corporations to Work For in Asia 2020.’ Startek has been acknowledged for its people-first method and progressive workplaces throughout Malaysia and the Philippines.
Rajiv Ahuja, President at Startek, stated, “It is our mission to empower manufacturers to excel of their CX transformation, and that is solely made attainable by our individuals. It’s an honor to obtain this distinction in two of our key markets – Malaysia and the Philippines. We’re dedicated to offering a various and inclusive office the place our individuals can thrive of their careers whereas delivering distinctive service for our shoppers.”
Startek is acknowledged for creating office excellence, human capital growth, and worker engagement utilizing a sturdy HR Asia evaluation device.
SM Gupta, World Chief Individuals Officer at Startek, added, “Regardless of the pandemic and a difficult 2020, our HR finest practices have withstood the check of time and proceed to display an interesting work tradition, progressive insurance policies, and digitization of Rent-to-Retire processes. The award is one more milestone in our journey of placing individuals first to create an unmatched worth proposition for our staff.”
Startek has adopted a hybrid mannequin consisting of multi-site presence and AI-enabled cloud capabilities, resulting in transitioning 55% of its world workforce to WFH in 2020. Within the Philippines and Malaysia, Startek has hyper-adopted WFH supply fashions throughout most of its shopper packages, making certain seamless enterprise continuity by leveraging digital platforms and specializing in the well-being of its individuals.
With many groups working remotely, Startek launched a myriad of worker engagement, coaching, and well-being packages to make sure collaboration, communication, and connection throughout its group.
HR Asia’s evaluation course of included an in depth submission on HR practices, adopted by a survey and jury presentation comprising eminent personalities from various fields. Startek is acknowledged alongside 43 firms in Malaysia and 20 firms within the Philippines.
Startek is a worldwide supplier of tech-enabled enterprise course of administration options. The corporate offers omni-channel buyer expertise, digital transformation, and know-how providers to a few of the most interesting manufacturers globally. Startek is dedicated to impacting shoppers’ enterprise outcomes by specializing in enhancing buyer expertise and digital & AI enablement throughout all contact factors and channels. Startek has greater than 40,000 CX specialists unfold throughout 46 supply campuses in 13 international locations. The corporate providers over 250 shoppers throughout a variety of industries resembling Banking and Monetary Providers, Insurance coverage, Expertise, Telecom, Healthcare, Journey & Hospitality, Ecommerce, Client Items, Retail, and Vitality & Utilities. To be taught extra about Startek’s world options, please go to www.startek.com.